Norman Antivirus for Mac
• Nice & simple to use
• Great malware detection
• Limited support options
• No firewall or parental controls
Norman takes the pressure off and allows you to focus on work and web browsing without fear – this anti-virus option offers excellent malware detection. With no particularly noticeable system slowdown, Norman is a value-for-money choice.
The Norwegian company Norman Safeground was acquired by AVG in 2014 as part of its European expansion strategy. Norman continues to offer its brand of cloud-based internet protection across Europe and beyond. With home and business office solutions, Norman features Mac protection in its portfolio. You can trial the product for 30 days if you want to test it out before you buy.
One of the most important aspects of Mac internet protection is anti-phishing. With Macs somewhat more protected than Windows computers from viruses, phishing is how many criminals take advantage of Mac owners. Norman includes anti-phishing features in the form of the Norman Web Advisor that alerts you to websites that could be phishing for your personal information, and it also blocks suspicious links in your social media feeds. On the virus protection front, Norman handles Mac malware very well but doesn’t detect Windows malware which could be a problem if you are regularly connected with Windows users.
We don’t have 2015 tests to look at but Norman Antivirus for Mac has scored well in AV-Test situations in the past. It was one of the top performers in testing in 2014, identifying 100 percent of Mac malware samples. Norman, along with BitDefender, was singled out in 2014 testing for hardly slowing down the system at all. The system footprint is small and this keeps everything running quickly - an excellent software for detecting Mac malware without causing you any productivity problems.
Scans & updates
Norman provides comprehensive cloud-based scanning to give full-time protection against viruses. It constantly watches over your computer for the latest threats. Auto-updates keep the protection current and comprehensive. The regular full scan feature is included, as is an on-demand scan feature that scans the devices you plug in or the files you specify. The scans largely work in the background which makes it easy to forget that the software is even there. You’ll receive a notification if anything needs your attention.
Norman doesn’t have much in the way of extra features, which is fine if all you want is a decent anti-virus protection package. But other Mac anti-virus packages do offer a firewall and parental control at a similar price. Removable media control – an automatic scan of the devices you plug into your computer – is included in the Norman Antivirus product.
Ease of use
The Norman Antivirus for Mac program is easy to install from the website, after you've added your details and your payment details. You can also request a free trial to look at the product before you commit. As with other basic anti-virus protective systems, this one is intuitive and easy to navigate. The standard scan options are laid out clearly on the control panel and the largest panel tells you that all is fine with your Mac (or if something is wrong).
Help & support
The support section is not particularly well organized but it does contain a list of frequently asked questions, and a list of articles. The forum is highly technical and not particularly active. But you can email, or call, during business hours. There is no live chat feature. It would be good if 24-hour access of some sort was provided, seeing as a major issue could occur at any time of the day or night.
For the anti-virus protection that matters, Norman Antivirus for Mac does a good job. Mac malware is stopped without any slowdown and the product scores well against others in industry tests. But with no extra features and a lack of 24-hour support, Norman is not at the top of the list.
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